Privacy Policy
Last updated: January 2025
At SWEETHEART Indian Grocery Shop, we are committed to protecting your privacy. This policy explains what information we collect, how we use it, and the choices you have regarding your data.
1. Information We Collect
When you place an order or create an account with SWEETHEART Indian Grocery Shop, we may collect the following information: your name, delivery address, phone number, email address, and payment-related details. We may also collect browsing data such as pages viewed, time spent on site, and device/browser information to improve your shopping experience.
2. How We Use Your Information
We use your personal information to process and deliver your orders, send order confirmations and updates, provide customer support, improve our website and product offerings, and send you promotional offers (only if you opt in). We do not sell or rent your personal data to third parties.
3. Sharing of Information
We may share your information with trusted third-party service providers such as delivery partners and payment processors solely to fulfil your orders. These parties are bound by confidentiality agreements and are not permitted to use your data for any other purpose.
4. Data Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no method of transmission over the Internet is 100% secure. We encourage you to use a strong password and keep your account details safe.
5. Cookies
Our website uses cookies to enhance your browsing experience, remember your cart, and analyse site traffic. You can disable cookies in your browser settings, though this may affect some functionality of our site.
6. Your Rights
You have the right to access, correct, or request deletion of your personal data held by us. To exercise any of these rights, please contact us at sweetheartgarden.shop@gmail.com. We will respond to your request within a reasonable timeframe.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy, please reach out to us at sweetheartgarden.shop@gmail.com.